How Our Process Works

 You share the role requirements, workload, hours needed, and the type of contractor you’re looking for.

✔ Admin Support
✔ Lead Generation
✔ Customer Support
✔ Or a custom role

We’ll help refine the job description to fit UK standards.

 Our team handpicks the best contractors from the Philippines based on your requirements.

Each shortlist includes:

• Skills and experience
• Tools/tech they use
• Internet speed test
• Interview availability
   

You only see the top candidates — no time wasted.

 You interview the shortlisted candidates via Zoom or Google Meet.

You choose the one you prefer — or request more options.

Once approved, we:

• Set them up
• Handle onboarding
• Ensure compliance
• Provide performance expectations

You don’t lift a finger.

Once confirmed, your contractor begins work with you directly.

You get:

• Fully managed performance
• Reliability tracking
• Replacement cover if needed
• Stable communication
• Ongoing support from Matrix BPO
   

You focus on your business — we handle everything else.