Fixed monthly contractor costs based on role, experience and hours. No hidden fees, no surprise charges — just predictable monthly billing.
Pay one monthly fee per contractor. No agency markups on hours, no extra charges.
Your invoice is the same every month — stable, predictable, cash-flow friendly.
Add more contractors as you grow, or adjust roles as your business changes.
Every contractor is priced individually based on:
This keeps pricing flexible and accurate for each client.
✔ Full vetting and screening
✔ UK-standard communication
✔ High-speed internet test
✔ Performance monitoring
✔ Replacement cover if needed
✔ Ongoing support from Matrix BPO
✔ Fixed monthly billing
✔ No hidden charges
Please reach us at info@matrix-bpo.co.uk if you cannot find an answer to your question.
No. Onboarding is included.
Yes — roles are tailored around your preferred schedule.
Most clients use rolling monthly terms. Longer-term agreements available on request.
Yes. We monitor performance and provide replacement cover if anything changes.
Yes. You can have full flexibility over how you manager you staff member.
Copyright © 2025 Matrix BPO Ltd Company Number: 16859860 - All Rights Reserved.
info@matrix-bpo.co.uk